Thomas-Chambers Company | Homeowner Success

Buying the home is only the beginning.

You don't have to know who to call. You just have to know who to call first.
Start with Homeowner Success.

TCCO Homeowner Success helps homeowners navigate the questions, maintenance, improvements, professionals and decisions that come with owning a home.

Homeownership Doesn't End at Closing

A relationship for the journey after the keys.

Homes create questions. Projects happen. Things break. Priorities change. Sometimes you need a professional. Sometimes you simply need to understand where to start.

Homeowner Success is TCCO's growing platform for helping homeowners understand their options, connect with useful resources and professionals, stay organized, and make informed decisions throughout the ownership journey.

Start Here

What can we help you with?

🏠

I Need Help With My Home

Something isn't working? Planning an improvement? Need a resource or simply unsure where to start? Tell us what's happening.

Tell Us What You Need
🛠️

I'm a Home Professional

Serve homeowners in the East Bay or surrounding communities? Introduce your business and help us understand what you do best.

Professional Network
🎓

I Want to Learn

Homeowner Success Academy is being developed to make useful homeownership knowledge easier to understand and easier to access.

Explore Homeowner Education
Who Do I Call?™

Something happened with the house. Now what?

Start with Homeowner Success.

You shouldn't have to know whether the first call should be to a plumber, electrician, contractor, roofer, landscaper, appliance professional or someone else. Homeowner Success is designed to help clarify where to start and connect you with the appropriate next step.

Sometimes that means information or a simple resource. Sometimes it means helping clarify the issue. And when professional attention is appropriate, it can mean helping you identify the right type of professional to contact.

The Homeowner Journey

More than a contractor list.

Homeowner Success is being built around the real experience of owning, maintaining, improving and understanding a home.

Who Do I Call?™

A starting point when you have a home-related question, need or problem and aren't sure what should happen next.

Trusted Access™

TCCO develops relationships with home professionals and resources while homeowners remain free to evaluate options and make their own decisions.

Homeowner Success Academy

Practical education from TCCO and knowledgeable professionals designed to help homeowners better understand their homes and ownership decisions.

Legacy Portfolio™

A developing system for organizing the history of the home, including important improvements, professionals, projects, documents and milestones.

Annual Homeowner Review

A periodic opportunity to review the property, priorities, upcoming projects, resources and longer-term homeowner goals.

Project Coordination

For larger needs, TCCO may help homeowners organize communication, scheduling, information and project documentation while homeowners and professionals remain responsible for their respective decisions and work.

Closing Is the Beginning

Homeowner Success grows with the journey.

Different homeowners need different things at different times. Our goal is to remain useful as your needs and objectives change.

Prepare Acquire Onboard Maintain Improve Protect Educate Build Equity Invest Preserve Transfer Legacy
TCCO Professional Network

Are you a home professional?

We're interested in learning what you do and what you're building.

TCCO is developing a growing network of professionals who serve homeowners throughout the ownership journey. We want to learn about your services, the work you do best, the customers you serve, and the goals you're pursuing as a business.

We're also interested in understanding what professionals need to grow, including education, technology, workforce, business development and opportunities to share useful knowledge with homeowners.

Introduce Your Business to TCCO

Let's learn about each other.

Tell us about your company, your services, the projects that fit your business best, and where you'd like your business to grow.

We want to understand not only what your business can provide, but what your business may need to grow.

Submission of professional information allows Thomas-Chambers Company to learn more about your business. Submission does not guarantee referrals, endorsement, inclusion in the TCCO professional network, Trusted Access status, or future business.

The Thomas-Chambers Way

Your objective comes first.

Whether you're maintaining the home, improving it, exploring its value, considering an investment or thinking about selling, we believe the conversation should begin with what you're actually trying to accomplish.

You own the home. You make the decisions. We help you navigate the journey.

Thomas-Chambers Company

What are you trying to accomplish with your home?

You don't need to know which service, professional or resource you need before contacting us. Tell us what's happening, and let's figure out where to start.